What happens if a Learner cancels a lesson?

If a Learner notifies the Tutor in writing at least twenty-four (24) hours in advance before cancelling a confirmed booking, the Tutor may reschedule the booking according to his/her availability. If the Tutor is not able to reschedule the booking, the Learner will be entitled to receive a full refund of all amounts paid in respect of that booking

If a Learner notifies the Tutor in writing less than twenty-four (24) hours in advance before cancelling a confirmed booking, the Learner will not be entitled to receive any refund of any amounts paid, unless the Tutor agrees otherwise.